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Frequently Asked Questions

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General

What is Happay?

Happay is a pioneer of Business Spend Management Automation in India. Happay helps businesses manage and track 100% of their corporate spending on one single platform. Our cloud-based business spend management platform leverages modern technologies such as AI, Machine Learning, and Mobility to help businesses automate their expense claims and reimbursement processes, boost time and cost savings, achieve policy compliance and get rich insights into corporate spending. Our full stack of solutions, evolving set of features & functionalities combined with the latest technologies, growing ecosystem of partners & integrations, best practices & implementation expertise help you get the best of spend management there is.

What solutions does Happay offer?

Happay offers solutions for Travel & Expense management, Fleet management, Petty cash control, Tax Benefits management. With advanced solutions for paying your vendors efficiently, Happay also provides an Invoice to Pay platform. Happay has also introduced Happay Travel for employees to self-book flight tickets at lucrative rates with corporate benefits. Apart from this, employees can also make use of Happay Prepaid & Credit Cards for business expenses like online subscriptions, digital marketing spends, travel, fuel, accommodation, utility payments, etc. Happay stands out as a simple, yet efficient solution to manage and optimize your organization’s expenditures.

What type of businesses use Happay?

Happay’s solutions are used by midsize to large businesses – from the fastest-growing companies to the most respected Indian and global conglomerates.

Why do businesses choose Happay?

  • End-to-end business spend management
  • Simple and intuitive user interface
  • Best-in-class implementation and support
  • Built-in compliance and spend analytics
  • Flexible and future-ready solution
  • Consistent Across Devices

What are the results seen by companies who have shifted to Happay?

Clients using Happay have seen some exceptional results. To see how Happay has transformed traditional spend management practices and contributed to the growth of these businesses, check out our quick testimonial video. See what customers have to say about us. Click Here

How long does it take to set up my Happay account?

You can sign up online to register for a demo and explore any solution of Happay right away. To get your account activated and running, it takes anywhere between a few days to a few weeks for the implementation, depending on the complexity of your business. During this time, you can log into your dashboard and start adding admins and employees to Happay. Our account management team will guide you throughout this process.

Pricing

What is the price of Happay Corporate Spend Management?

Happay works on a SAAS-based pricing model. Every business case is different, and the requirements vary depending on the modules required by the organization, the size of operations, etc.; hence more information can be found with our sales team. To know more about the pricing, you can get in touch with us at sales@happay.in or call us at 080-6177-6177. Our sales team will contact you shortly.

What is the pricing of Epic?

Epic is absolutely free. It comes with zero annual fee and no hidden charges.

Happay Expense

What is Happay Travel & Expense management?

Happay Travel and Expense (T&E) is a cloud-based expense reporting solution to record and report all your business expenses. Happay T& E helps you manage complete expense reporting workflow, right from the uploading of a receipt, to its approval and reimbursement. With advanced features like auto scan for receipts, Happay T&E stands out as a simple, yet efficient solution to manage and optimize your organization’s expenditures. Learn more

What other expense management products does Happay offer?

In the expense management domain, apart from a solution for Travel & Expense, Happay offers solutions for Petty Cash managementFleet management, and Employee tax benefits.

What is Happay’s Petty Cash solution?

Happay’s Petty cash solution helps businesses distribute petty cash funds, set controls, track cash balances, and expenses across branch locations, from a single place. Learn More

What is Happay’s FleetXpress solution?

With Happay’s FleetXpress solution, businesses can track and manage fleet expenses such as fuel, FasTag toll payments, lodging, meals, driver salaries, and vehicle repairs. Learn More

What is Employee Tax Benefits solution?

Happay’s Employee Tax Benefits solution lets employers distribute meal, mobile, and other flexible benefits electronically on Happay cards and helps employees claim tax benefits without any stress. Learn More

Happay Cards

What is Happay Prepaid card?

Happay prepaid cards are a smarter alternative to cash advances and other corporate debit or credit cards. Happay cards are linked to Happay’s cloud-based expense management software and, thus, can be controlled from any mobile or web device. Company administrators can fund cards on the fly, track card expenses as they happen, set limits for spend control, and approve expenses on-the-go.

How is a Happay Prepaid card different from a corporate credit card?

Unlike Credit Cards, Happay cards are prepaid. Employee spending is restricted to the fund loaded on the card. Happay provides what most credit cards don’t –

  • Ability to control expenses before it occurs, you can – set spend limits, restrict card spends by channels (online, POS, ATMs).
  • Switch on, switch off cards from mobile. Remove funds on the fly
  • Transfer funds from one card to another
  • Load money only when required and maintain a zero balance otherwise.

How is a Happay Prepaid card different from a bank debit card?

Happay cards are similar to debit cards, in both the money has to be loaded on the card first. But there are a few key differences.

  • With Happay, admins also have unprecedented visibility and control over the fund available on each card – in real-time –
  • They can restrict where the card can be used (Point of Sale, Online, ATMs) and to what extent.
  • Happay also allows you to load, reload, or even block in real-time, with the click of a button.

What is the Epic corporate card platform?

Epic is India’s premium corporate card platform for growth-stage startups. Epic gives control-rich corporate cards having enterprise-grade controls to monitor and optimize spends. Epic offers credit without collaterals at zero personal liability to the founders.

How long does it take to process your application?

Unlike bank corporate cards which take months, Epic gets activated for businesses in days without the usual hassles of documentation.

How does a startup benefit from Epic?

With pre-spend controls, Epic lets startups enforce restrictions on merchants, geography, and usage. Moreover, with real-time analytics, startups get complete visibility into their spendings. Epic makes payment seamless for servers, ad spends, and SaaS software.

Security & Safety

How secure is my Happay account?

At happay, we ensure to safeguard your data with the highest security standards. We comply with ISO 27001 policies & our payment stack adheres to the PCI DSS standards. To know more, do check out the Privacy page and GDPR page to understand how we use the data of your account.

How can I contact Happay’s support team?

Facing any concerns or issues while using our products. Don’t worry, we’re here for you. To contact support, drop in a mail to Help@happay.com or call us at 08061776177. Our customer executives will get back to you within 24 hours of dropping your query.

How can I reach Happay’s sales team?

Want to get in touch with a sales executive right away, drop in a mail to sales@happay.in or call us at 08061776177.