Cookie

What are cookies

Cookies are small text files that are placed on your computer by website that you visit. They are widely used in order to remember some useful information such as information related to login which makes the websites work more efficiently and can contribute to ease of use when navigating a website.

Why do we use cookies

The main reason behind why we use cookie is to maintain the session when you navigate between cross origin subdomain. This helps us to log into secure area of our website.

What are the different types of cookies that we use

We are using persistent cookie which is also called permanent cookie. This cookie has a expiration timestamp and the cookie which is used by Happay expires or get deleted in any of these cases /when the user logout/ get expire after 24hrs / when the session expires.

Cookie Name Used by Description
_ga Google Analytics Used to store client id and time stamp of the page you visit.
_gid Google Analytics Used to distinguish users.
_gat Google Analytics Used to throttle request rate. Its expiration time is 1 min only.
happay.cid Happay This cookie stores the unique id of the logged-in user.
happay.token Happay This cookies is a reference to a unique session to maintain current browsing session. If user is inactive for 30 min, the token will get expire automatically and it will get redirect to login screen.
happay.org_id Happay This cookie stores the unique organization id.
happay.has_role Happay This cookie helps us to determine whether a role has been assigned or not to the user based on the true/false value.
happay.viewType Happay This cookie stores whether the user has employee or privileged view.
zarget_user_id Freshchat Used to store unique user id.
zarget_visitor_info Freshchat Used to store some information related to the user.
_hp2_id Freshchat Used to track user behaviour on the site.

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