Happy Reduction in
Individual Report
Approval Timeline


visibility into
T & E expenses

21 days to 7 days

Average Reduction in
Turn Around Time

Eastern Spices, a leading player in India’s spices and food segment and the largest exporter of spices in the country. Incorporated in 1989, in Kerala, Eastern Spices has increased the scope of its business to over 16 countries and regions.


Tedious Web-Based ERP Expense Management Solution

In the existing solution, expense management was a small module of the ERP suite and provided primitive user experience. Also, a lot of employees faced difficulty in using the application, hindering usability & required hands-on training to file expenses.

Haphazard Filing of Expenses

As there were no timeline limits in place for filing expenses, most of the sales team used to file expense reports throughout the month, thus hindering the verification & approval process

Also, no formal structure was set up to approve invoices, so it became tough for the finance team to set limits & ensure policy compliance, leading to lack of productivity for the entire team as they were busy most of the time clearing the invoices.

Lack of Visibility into Cash Flow

The 1000 headstrong sales team incurred a lot of daily expenses, but they were unable to record the expenses on the go. Hence, as the expenses were submitted for reimbursement without any set timeline constraints, the finance team had to sit throughout the month to clear invoices. Without any formal structure, it became quite difficult to actually track expenses for a particular unit throughout the month.


To support the aggressive growth objectives of Eastern Spices, the company needed to shift from a manual, web-based ERP expense management solution to a secure, mobile solution which would empower the existing enterprise systems. There was thus a need for end-to-end automation of expense management.

    An apt solution for Emkay Global meant it had to :

  • Remote filing of expenses through a mobile application
  • Complete Automation of expense management process
  • User-friendly interface which is easy to navigate
  • Configure policies & approval workflows as per the organisation guidelines.


With Happay, Eastern Spices was able to realize clear results right from the start. Employees no longer had to face the trouble of storing bills, lengthy approval processes and lack of visibility (often leading to loss of pay) were completely trimmed out from the process. The turnaround time, too, also beacame a fraction of what it was earlier.

In essence, Eastern Spices fully automated their expense management process.

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